211 service is going to be dedicated to community information and referral organizations that help needy people with housing assistance, maintaining utilities, providing food, finding counseling, and offering hospice services, substance abuse programs and other programs to combat abuse. For more information, please visit the National 211's website at www.211.org.

311 was assigned nationally in 1997 as a number for the public to call in order to reach non-emergency and goverment services.

Local directory assistance via 411 has been available throughout the United States for years. Some states mandate the PSP's offer it for free whereas some states where there is no mandate allow PSP's to charge the same rate as a local call.

In March 1999, the U.S. Departement of Transportation filed a petition for assignment of a nationwide N11 code to be used by state and local governments to provide roadway construction, accidents, and updates to the public. For more information on which of the states and cities are implementing 511, please visit this website: www.fhwa.dot.gov/trafficinfo/511.htm.

611 is a non-assigned code that LEC's use to provide free access to LEC telephone repair services, it is not as commonly used today.

Mandatory, free access to the Telecommunications Relay Services was dictated by Congress in the Americans With Disabilites Act of 1996. The next year, the FCC assigned 711 as a national code, with a requirement that PSP's must provide access to 711 as a toll-free call no later than Oct. 1, 2001.

811 is a non-assigned code that LEC's use so their customers can access the LEC business office from home and business phones and LEC payphones, it is not as commonly used today.

This free call to emergency services is available and recognized almost everywhere in the United States. Virtually all states require that payphones provide access to 911 where it is offered.